Synseus Intelligence — Chrome Extension Privacy Policy
Last updated: September 29, 2026
What the Extension Does
The Synseus Intelligence Chrome Extension detects when you are viewing a contact or opportunity record in Wealthbox or Redtail CRM and opens a side panel that loads synseus.com/panel. The panel does not yet display practice intelligence.
Data We Collect
The extension collects:
- CRM context signals — the URL path and CRM provider (Wealthbox or Redtail) are read to determine which panel to surface.
- Usage count — a local counter stored in
chrome.storage.localtracks how many times the panel has been opened. - DOM signal detection — the extension scans visible page text for keywords (succession, retirement, meeting, prospect, AUM amounts) to enrich the panel context. This scan is performed locally in your browser. The result is passed as a URL parameter to the Synseus panel.
Data We Do Not Collect
- Your CRM credentials or login information
- Any data from pages outside Wealthbox and Redtail
How the Panel Works
The side panel is an iframe loading synseus.com/panel. Authentication uses your existing Synseus session cookie — the extension does not store or transmit your Synseus credentials.
Contact
Questions about this privacy policy: [email protected]